March 16, 2008
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Why you should be nice to Natalia and Eugenia
Oooh.. I’m so steamed! I was on TheXangaTeam page’s chatboard the other day, and I came across the following comment directed at Natalia.
Staff wise, Xanga is what you’d call a “tightknit” company. We all share a very tight bond – since we all essentially work in a one big, open-air, no-walls-between-us office – and in general, we spend more time together than we do with our significant-others or spouses. Even though I’ve only worked at Xanga for little over six months, I consider the folks here to be my second family. In general, we’re pretty chill about people being rude or obnoxious to us, since we understand that a person’s weblog can be a very important part of someone’s life and that it can be agitating when something goes wrong. We’re happy to listen to complaints and suggestions, and we totally try our best to follow through with those suggestions given our own limited resources. (Seven entirely insane, but extremely talented software engineers + me, and three fulltime product designers). Additionally, knowing the devious nature of my coworkers, it is entirely possible that one or more of us deserve it – though to date, I don’t think we’ve actually pranked a non-Xanga staff user.
However, the two people who do NOT deserve your flak, insults, self-righteous, or asinine comments are Natalia (and Eugenia). Here is why.
1) Eugenia is probably one of the sweetest people I’ve ever met. I think she rescues kittens in her spare time. Think of the kittens.
2) Besides being an amazingly cool person, Natalia is a ninja. She can kill you three times before you hit the ground.
3) The two of them work
their tushes off trying to make the Xanga Community a better place. I’d
estimate that 99.9% of requests for help are answered by them. If
you’ve had a problem with your Xanga, and you aren’t a close personal friend
of someone else on the Xanga team, then chances are, the person who helped you solve your problem was either Eugenia or Natalia.4) If feature doesn’t work properly, or breaks regularly, then it is the fault of me, or one of my engineering brethren. (and we’re very sorry!)
5) If you don’t like a new feature that we added, or think that we’re totally missing an important feature that you need, then it is the fault of one of the people involved in product decisions. (pssst. Their user names are Marc, John, Dan, Chris, Ayca, and Ben. )
6) If you don’t like the ads, then blame capitalism for not allowing us to provide you with Xanga services without some sort of monetary compensation. (I’ll try and post more about which pages do and do not have advertisements and how premium effects those pages)
7) Don’t think that we can’t just fix someone else’s problem instead of yours. Because we can. Especially if you’re a jerk.
Alrighty. I thinks its out of my system. Night!
Comments (31)
Some people are just rude. Shake it off! You guys ate wonderful at what you do.
xo
want me to kill anyone?
re #7, I think you’re holding back too much. LET YOUR ANGER FLOW!!
:ssgrin:
(and fix the dang smileys already
)
Oh don’t be mad instead be nice so that they will be guilty…
this is why I love this place, you guys CARE
- hey all users don’t match with Xanga, and Xanga doesn’t match with all users, but that’s reality
And I am sorry if I’m coming off as grumppy at times.
All the Xanga Team work hard in their jobs.
Natalia and Eugenia are both FREAKIN’ Awesome..!!!
I’m shocked that people would be rude to either one of them, let alone any of the XangaTeam.
Keep up the great work…and although I’m waiting for some issues to be resolved that I brought up…I completely understand you guys are looking at the bigger picture.
Blessings, dude…
Seriously, the people that spend their time making fun of women on the internet who provide a free service to them are big pussies. They should be more thankful. If I were you, I’d make it a policy to delete all accounts that made fun of the women on the Xanga staff :sssmile:
In all due respect, you Xanga guys have put up with more than your fair share of my requests, I know from personal experience that you guys go out of your way to make us happy.
Some people are just jerks. I think you are all amazing. Xanga feels very much like a community to me because the Xanga team is so available. We actually know who you are. I doubt that is true on other sites. Thanks for all you do!
i had to rewrite my comment back four times. the first three were very angry and included french versions of curse words and recommendations that were not particularly nice.
also, thanks for letting everyone know that i’m a ninja. perhaps this will deter any future sass that comes my way.
@sean - its on my list of things to do!
@Natalia - indeed.
Natalia has always been helpful. Thanks.
you tell ‘em joseph! hahaha. i don’t understand – i’m always polite, nice, friendly to people who are in a position to help me. if not because i’m a nice person (HAHAHAHAHA) because i want them to help me! duhhh! the rudeness starts after they are rude to me
@Natalia - or perhaps joseph should be ninja-chopped cuz he told your secret. lol
@moonbunny - true – now i guess i have to be a ninja-in-hiding. also, if you ever need help on the site, drop me a line (especially if you’re nice and coherent :ssgrin:)
:ssoh:Am i allowed to be crude here?
Is this an adult blog?
Would you understand if that when i saw the name Eugenia and kittens and sweet, certain uhh “things” came to mind? :ssgoofy:
*ahem* moving along…i was pretty into this and relaxed and then *ACK! *
:: tweek-short-short-ack-ack-short-tweek:: i really don’t even like to mention number..number 6 on your list. :ssboohoo:
Please i am begging you… noooooooooooooooooooooooooooooooooooooooooooooooooo!! I am on hands and knees. I will blame no one but YOU if you let the blue meanies attack Xanga!!! :ssalien:
I love XANGA with all my heart. :sslove:::I’m never gonna let you go I’m gonna hold you in my arrrrrmssss foreverrrrrrrrrrrrrrrrrr…:::sslove: okay okay so i can’t sing.. but i can dance!! :ssgrin:
@joseph -
@porcupinesol
-Joseph, You, Natalia and Eugenia are so nice and sweat and kind. You are just too nice to hurt anyone.
So give the name of the two people to Remy and I and we will take care of the problem xanga style.
@Natalia - hah to the guy who was mean to you! i didn’t even have a problem but bc i was nice i get an offer to be helped
w00t! thanks! i will keep that in mind. actually, depending on how long you’ve been at xanga, i think you’ve helped me before when i used to email help@xanga.com way back in the day.
so, if i didn’t say it back then, i meant it, but either way, thank you 
@Starcase - O_o. I may need to confiscate the super smileys from you. ^_^
@cApNhOwDy - PANDA!!!! Woooo!!!
@joseph - CUTE FLUFFY BUNNY WoWoWoWoWoWoW!!!!!!
ANYTHING but the super smileys!!!!!!:sswhimper:
:ssstar::ssstar::ssstar::sslove:Oh you are so sweet to defend those nasty comments about the girls Joseph…they are so sweet..I met them on live’ and then spoke to them..how could anyone be mean to them..to any of you..at least those I met and know..you are all such nice people…hard working…always ask for input…You are a good friend I can see that…glad you ‘stuck’ up for them…* take good care…hugs…Lee :sssmile::sslove::ssstar:
So, I don’t know those people. Heck, I don’t know you (but I subscribe anyways). :ssgoofy:
Here’s my thinking….be nice to the people at Xanga, they have the means to shut down your blog.
Xanga is the best, I love it! Thanks for everything you guys do!
:ssgrin:
Oh and how do I get myself some of these cute smileys? Hmmmm?
ryc: yep, i needed some serious pep talk last night about that charity event. that’s a whole lotta cupcakes…. having to start a few days earlier and figuring out where to store them.
hmmmm…. people are not as nice as they used to be….and i like ninja’s :ssgrin: they’ll take care of everything.
Hmm..do not see a message link…so I am going back here to ask you a question..by the way…that ‘pulse’ idea sounds yummy:) ..oh*:sssmile:that’s better…these never work on my site…Joseph, are you the one who designs the minis? If so..how often do you add them and do you take suggestions, or ? Just wondered…thanks..have a great day…Lee :sssmile:
@priorities - I just built the platform. We hired artists to make the minis. Eugenia has been working on a contest for users to submit minis. I’ll try and keep you posted k? Try using this link to message dan
@priorities - oops. Ignore that link. my bad. use this one instead.
Well thanks so much Joseph…I appreciate it:sssmile:I messaged her…** take care…hope something comes out of it..would really like a greater variety for a lot of reasons..both myself and my subs…:) have a great night..* take care…Lee xo:ssstar:
i had to rewrite my comment back four times. the first three were very angry and included french versions of curse words and recommendations that were not particularly nice.